Four shifts that changed how organic social actually performs, and one widely repeated claim that the data does not support.

Organic social changed shape over the last two years. Four shifts are worth planning around, and one widely repeated claim is not supported by anything we can measure.

Distribution moved from followers to interests

Feeds on most platforms now recommend from the whole catalogue rather than from accounts a user follows. A follower count is closer to a vanity metric than it has ever been; a post either earns distribution on its own merits or it does not travel.

Saves and shares outrank likes

The signals that predict reach are the ones that cost the viewer something — saving, sharing, watching to the end. Optimising a post for likes optimises for the cheapest possible signal.

Search inside social is real traffic

A meaningful share of younger users start product research inside social platforms rather than a search engine. That makes captions, on-screen text and spoken words indexable assets, not decoration.

Comments are a distribution channel

Replying within the first hour measurably extends reach on every platform we track. It is unglamorous, it does not scale, and it works.

The claim that does not hold up

"Posting more often increases reach" is repeated constantly and we have never reproduced it. Across the accounts we manage, doubling cadence without raising quality reduced median reach per post — the additional posts competed with each other for the same audience and diluted the signal.

The best marketing decision we made was agreeing what success meant before anyone spent anything.
Menghorng HeangCEO & Founder

Olivia Bennett

Olivia runs paid acquisition and spends most of her time arguing that the attribution window is wrong. She has managed budgets from four figures to seven, and prefers the small ones.